Reviews on
Pilatesclub.com
...and the authenticity of our ratings
The attempt to attract customers with "bogus ratings" to make a purchase is almost as old as amazon.
In order to prevent customers from being misled by embellished, self-authored or purchased reviews, a new duty to provide information will apply in Germany from May 28, 2022. Online stores that display product reviews will have to explain exactly how they ensure that they are not fake. And that's exactly what we try to do on this page.
We use the paid online service for our product reviews:
CUSREV - Customer Reviews
www.cusrev.com/de
Buyers of our products can select during the ordering process whether they are willing to provide a review of the purchased product.
Only customers who consent will receive an email 10 days after the order with a request to rate the purchased product.
In the e-mail there is a link to the homepage of CUSREV. There you can submit the product review for the purchased product.
Customers can choose between one smiley and 5 smileys:
1 smiley means: "I am completely dissatisfied",
5 smileys means, "I am completely satisfied".
This is what the evaluation form looks like:
Our customers do not have to provide a description as part of the rating. That nevertheless almost all of them give a description also says something. Have fun reading 🙂
Here you can find our reviews on the website of CUSREV:
www.cusrev.com/de/reviews/pilates.
We reserve the right to release the ratings manually. This means that every review is read by our team before it is displayed on our homepage. Completely inappropriate or misleading reviews will be disabled. not immediately free. We unlock these reviews only after we have responded to them. (It is also said that competitors buy products...and then post misleading reviews).
Regardless, we try to respond to all reviews. We also want to learn from the reviews how we can improve our Online Pilates course can improve further.
If you purchased and rated one of our Pilates subscriptions, we thank you very much, regardless of the number of smileys you gave our product.
PS: You may have noticed that on our Store Page more ratings than at CUSREV are displayed. This is because we also offer the Pilates courses in our second online store. www.ebl-24.com sell. The ratings, we received there, we also display on pilatesclub.com. These reviews are also real.